FREQUENTLY ASKED QUESTIONS
Everything you need to know before purchasing.
Clear information about downloads, formats, languages and the use of GuideGxP resources.
How will I receive the digital product?+
After payment is confirmed, instructions for accessing the digital download are made available through the order confirmation process. Use a correct email address during checkout.
Will a physical product be shipped?+
No. GuideGxP resources are digital products, with no printed materials, shipping costs or physical delivery times.
In which language will I receive the content?+
Available languages are shown on the product page. When multiple versions are offered, select the required language before completing your purchase.
Are the files editable?+
Guides are generally supplied as PDF files. Word or Excel templates and other editable tools are included only when expressly stated in the product description.
Can I view a preview before purchasing?+
When available, you can open the preview free of charge using the buttons on the product page to review its structure, level of detail and operational approach.
What should I do if I need assistance?+
Contact GuideGxP with the product name and your question. We will help you confirm the language, format and suitability of the resource for your needs.
